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Shiraverse Latest Questions

Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I avoid being a victim of JioAirFiber fraud?

Before subscribing to any JioAirFiber plans, research customer reviews and feedback. Avoid making large payments upfront if there are unresolved complaints, and ensure you have documented proof of payment. Be cautious if there are any service interruptions or unreasonable demands ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Where can I report JioAirFiber fraud or unresolved issues?

If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a refund if my JioFiber or JioAirFiber internet speed has been slow for 6 months?

If you have been experiencing slow speeds for an extended period, you are entitled to request a refund. You can contact Jio customer care for a refund or consider discontinuing the service if the problem persists.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Is it true that JioAirFiber asks for Rs. 1,000 with a promise to install the next day?

Some customers have reported that JioAirFiber asks for Rs. 1,000 with the promise of installation the next day, but often, the installation is delayed, and the service fails to meet expectations. Be cautious and check customer feedback before making payments.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate my unresolved JioAirFiber or Jio Fiber complaint?

If JioAirFiber or Jio Fiber has not resolved your issue despite multiple complaints, you can escalate the issue by filing a complaint with the Consumer Court. You can contact the National Consumer Helpline through WhatsApp at +91 88000 01915, email ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate a slow internet issue with JioFiber or JioAirFiber?

You can escalate the issue by contacting the National Consumer Helpline. Their contact details are:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Filing a complaint through these channels can speed up the resolution process.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if I keep getting new appointment dates but no engineer visits?

If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a rebate if my JioAirFiber connection has multiple unresolved tickets?

Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Internet & Telecom, Service Providers

What should I do if JioAirFiber’s service is poor and they refuse to offer compensation?

If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 1 year agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber demanding additional payment to restore my service after suspending my account?

This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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