If you have been experiencing slow speeds for an extended period, you are entitled to request a refund. You can contact Jio customer care for a refund or consider discontinuing the service if the problem persists.

Based on feedback, many customers have experienced delays or lack of service even after making payments. To protect yourself, make sure to document all communication, keep records of payments, and escalate unresolved issues to higher authorities or consumer forums if ...Read more

To discontinue JioFiber or JioAirFiber services, contact customer care, and request service termination. If they are unresponsive, escalate the matter to consumer forums or file a formal complaint.

JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.

Before subscribing to any JioAirFiber plans, research customer reviews and feedback. Avoid making large payments upfront if there are unresolved complaints, and ensure you have documented proof of payment. Be cautious if there are any service interruptions or unreasonable demands ...Read more