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Shiraverse Latest Questions

Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How do I discontinue my JioFiber or JioAirFiber service due to slow internet?

To discontinue JioFiber or JioAirFiber services, contact customer care, and request service termination. If they are unresponsive, escalate the matter to consumer forums or file a formal complaint.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Internet & Telecom, Service Providers

What should I do if JioAirFiber’s service is poor and they refuse to offer compensation?

If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Where can I report JioAirFiber fraud or unresolved issues?

If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if I keep getting new appointment dates but no engineer visits?

If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What is the next step if JioAirFiber or Jio Fiber fails to fix my internet problem after several days of waiting?

If JioAirFiber or Jio Fiber continues to delay resolving your issue, you can escalate the matter to consumer protection authorities. Typically, after filing a complaint with the National Consumer Helpline, your problem should be addressed within 3-4 days.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber demanding additional payment to restore my service after suspending my account?

This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why has my JioAirFiber or Jio Fiber internet connectivity issue not been resolved even after multiple complaints?

JioAirFiber and Jio Fiber customers often face long delays in resolving internet connectivity issues. Even after repeated complaints, many users report that their issues remain unresolved, with no meaningful action taken by customer support.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 4 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I avoid being a victim of JioAirFiber fraud?

Before subscribing to any JioAirFiber plans, research customer reviews and feedback. Avoid making large payments upfront if there are unresolved complaints, and ensure you have documented proof of payment. Be cautious if there are any service interruptions or unreasonable demands ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate issues related to JioAirFiber’s unfair policies and service failures?

To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 5 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Is it true that JioAirFiber asks for Rs. 1,000 with a promise to install the next day?

Some customers have reported that JioAirFiber asks for Rs. 1,000 with the promise of installation the next day, but often, the installation is delayed, and the service fails to meet expectations. Be cautious and check customer feedback before making payments.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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