Based on customer feedback, JioAirFiber has been described as a waste of money. Several users have complained about the service’s unreliability and lack of support from the customer care team.
Shiraverse Latest Questions
If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more
Many customers, including those on social media, express dissatisfaction with JioAirFiber and other Jio services, often citing poor customer service, unresolved issues, and unreliable service as reasons to avoid the brand.
JioAirFiber customers often face delays in getting their security deposit refunded. Itβs common for refunds to take longer than expected, and many users report waiting over 40 days without receiving their money back.
If your issue remains unresolved after multiple complaints, you can file a complaint with the National Consumer Helpline. You can reach them through WhatsApp at +91 88000 01915, email at nch-ca@gov.in, or call 1800114000 or 1915. Typically, problems are addressed ...Read more
If JioAirFiber or Jio Fiber has been unable to provide you with internet service for an extended period (e.g., 10 days), you are entitled to request a refund. Contact customer support to initiate the refund process, and if they are ...Read more
JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.
If JioAirFiber continues to delay the refund even after you have submitted all the required documents, it may be necessary to escalate the issue to a higher level within Jio or file a formal complaint with consumer forums.
If JioAirFiber hasnβt processed your refund even after 6 months, consider escalating the issue by contacting Jioβs higher-level customer support, filing an official complaint, or seeking help from consumer protection forums.
JioAirFiber’s refund process has been criticized for inefficiency. Many users, like you, have had to submit bank details and account statements several times without seeing any progress. This repeated request indicates internal mismanagement in processing refunds.