You can escalate the issue by contacting the National Consumer Helpline. Their contact details are:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Filing a complaint through these channels can speed up the resolution process.
Shiraverse Latest Questions
Many customers describe JioAirFiber’s customer service as unhelpful and slow to resolve issues, often citing unresponsive representatives and unfair policies that do not address customer concerns, such as denying rebates for poor service.
Many users have reported that JioAirFiber charges Rs. 50 without delivering any service or resolving the issue. This seems to be a recurring problem where customers are charged without receiving proper support.
Some JioAirFiber users, like yourself, have reported account suspensions due to “system glitches” despite having paid for a full year’s plan. These suspensions are often unjustified and appear to be a result of internal errors.
If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.
If JioAirFiber continues to delay the refund even after you have submitted all the required documents, it may be necessary to escalate the issue to a higher level within Jio or file a formal complaint with consumer forums.
Many users suggest looking for other internet service providers due to JioAirFiber’s unreliability and lack of proper customer care support. Researching local alternatives may provide a more satisfactory experience.
This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more
Many customers, including those on social media, express dissatisfaction with JioAirFiber and other Jio services, often citing poor customer service, unresolved issues, and unreliable service as reasons to avoid the brand.
To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more