Many users have reported that JioAirFiber charges Rs. 50 without delivering any service or resolving the issue. This seems to be a recurring problem where customers are charged without receiving proper support.
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If it’s been 6 months without receiving your refund, it’s crucial to escalate the issue with Jio’s higher authorities or file a formal complaint through consumer grievance channels.
Many users suggest looking for other internet service providers due to JioAirFiber’s unreliability and lack of proper customer care support. Researching local alternatives may provide a more satisfactory experience.
You can escalate the issue by contacting the National Consumer Helpline. Their contact details are:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Filing a complaint through these channels can speed up the resolution process.
If you have been experiencing slow speeds for an extended period, you are entitled to request a refund. You can contact Jio customer care for a refund or consider discontinuing the service if the problem persists.
JioAirFiber customer service often repeats the same responses due to their lack of efficient resolution mechanisms. Many users report that they do not receive meaningful support or solutions.
If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.
JioFiber users often experience prolonged slow internet speeds, which could be due to network congestion, poor service management, or technical issues. Unfortunately, these problems can persist despite multiple complaints.
If JioAirFiber or Jio Fiber continues to delay resolving your issue, you can escalate the matter to consumer protection authorities. Typically, after filing a complaint with the National Consumer Helpline, your problem should be addressed within 3-4 days.