Some JioAirFiber users, like yourself, have reported account suspensions due to “system glitches” despite having paid for a full year’s plan. These suspensions are often unjustified and appear to be a result of internal errors.
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If JioAirFiber or Jio Fiber continues to delay resolving your issue, you can escalate the matter to consumer protection authorities. Typically, after filing a complaint with the National Consumer Helpline, your problem should be addressed within 3-4 days.
Based on feedback, many customers have experienced delays or lack of service even after making payments. To protect yourself, make sure to document all communication, keep records of payments, and escalate unresolved issues to higher authorities or consumer forums if ...Read more
If it’s been 6 months without receiving your refund, it’s crucial to escalate the issue with Jioβs higher authorities or file a formal complaint through consumer grievance channels.
If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more
Some customers have reported that JioAirFiber asks for Rs. 1,000 with the promise of installation the next day, but often, the installation is delayed, and the service fails to meet expectations. Be cautious and check customer feedback before making payments.
Many users suggest looking for other internet service providers due to JioAirFiber’s unreliability and lack of proper customer care support. Researching local alternatives may provide a more satisfactory experience.
JioAirFiber customers often face delays in getting their security deposit refunded. Itβs common for refunds to take longer than expected, and many users report waiting over 40 days without receiving their money back.
Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.
Many users have reported that JioAirFiber charges Rs. 50 without delivering any service or resolving the issue. This seems to be a recurring problem where customers are charged without receiving proper support.