JioAirFiber customer service often repeats the same responses due to their lack of efficient resolution mechanisms. Many users report that they do not receive meaningful support or solutions.
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JioAirFiber has been criticized for not offering rebates, even when customers have multiple unresolved issues. Some representatives, like “Siddesh” in your case, may cite internal policies as reasons for denying rebates, which many customers find unfair.
JioAirFiber has faced numerous complaints from users about failing to meet service expectations. Installation delays, poor customer support, and service interruptions are some common reasons why customers feel they are not receiving the promised service.
Before subscribing to any JioAirFiber plans, research customer reviews and feedback. Avoid making large payments upfront if there are unresolved complaints, and ensure you have documented proof of payment. Be cautious if there are any service interruptions or unreasonable demands ...Read more
If it’s been 6 months without receiving your refund, it’s crucial to escalate the issue with Jioβs higher authorities or file a formal complaint through consumer grievance channels.
JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.
If JioAirFiber hasnβt processed your refund even after 6 months, consider escalating the issue by contacting Jioβs higher-level customer support, filing an official complaint, or seeking help from consumer protection forums.
If your issue remains unresolved after multiple complaints, you can file a complaint with the National Consumer Helpline. You can reach them through WhatsApp at +91 88000 01915, email at nch-ca@gov.in, or call 1800114000 or 1915. Typically, problems are addressed ...Read more
To discontinue JioFiber or JioAirFiber services, contact customer care, and request service termination. If they are unresponsive, escalate the matter to consumer forums or file a formal complaint.
You can escalate the issue by contacting the National Consumer Helpline. Their contact details are:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Filing a complaint through these channels can speed up the resolution process.