If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.
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Some JioAirFiber users, like yourself, have reported account suspensions due to “system glitches” despite having paid for a full year’s plan. These suspensions are often unjustified and appear to be a result of internal errors.
JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.
JioFiber users often experience prolonged slow internet speeds, which could be due to network congestion, poor service management, or technical issues. Unfortunately, these problems can persist despite multiple complaints.
To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more
Based on customer feedback, JioAirFiber has been described as a waste of money. Several users have complained about the service’s unreliability and lack of support from the customer care team.
If JioAirFiber or Jio Fiber has been unable to provide you with internet service for an extended period (e.g., 10 days), you are entitled to request a refund. Contact customer support to initiate the refund process, and if they are ...Read more
JioAirFiber has faced numerous complaints from users about failing to meet service expectations. Installation delays, poor customer support, and service interruptions are some common reasons why customers feel they are not receiving the promised service.
Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.
JioAirFiber customer service often repeats the same responses due to their lack of efficient resolution mechanisms. Many users report that they do not receive meaningful support or solutions.