Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.
Shiraverse Latest Questions
To discontinue JioFiber or JioAirFiber services, contact customer care, and request service termination. If they are unresponsive, escalate the matter to consumer forums or file a formal complaint.
To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more
If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.
If JioAirFiber or Jio Fiber continues to delay resolving your issue, you can escalate the matter to consumer protection authorities. Typically, after filing a complaint with the National Consumer Helpline, your problem should be addressed within 3-4 days.
If it’s been 6 months without receiving your refund, it’s crucial to escalate the issue with Jio’s higher authorities or file a formal complaint through consumer grievance channels.
Many customers describe JioAirFiber’s customer service as unhelpful and slow to resolve issues, often citing unresponsive representatives and unfair policies that do not address customer concerns, such as denying rebates for poor service.
JioAirFiber has been criticized for not offering rebates, even when customers have multiple unresolved issues. Some representatives, like “Siddesh” in your case, may cite internal policies as reasons for denying rebates, which many customers find unfair.
If JioAirFiber or Jio Fiber has been unable to provide you with internet service for an extended period (e.g., 10 days), you are entitled to request a refund. Contact customer support to initiate the refund process, and if they are ...Read more
JioFiber users often experience prolonged slow internet speeds, which could be due to network congestion, poor service management, or technical issues. Unfortunately, these problems can persist despite multiple complaints.