You can escalate the issue by contacting the National Consumer Helpline. Their contact details are:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Filing a complaint through these channels can speed up the resolution process.
Shiraverse Latest Questions
If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.
Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.
Some JioAirFiber users, like yourself, have reported account suspensions due to “system glitches” despite having paid for a full year’s plan. These suspensions are often unjustified and appear to be a result of internal errors.
This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more
If JioAirFiber hasnβt processed your refund even after 6 months, consider escalating the issue by contacting Jioβs higher-level customer support, filing an official complaint, or seeking help from consumer protection forums.
JioFiber users often experience prolonged slow internet speeds, which could be due to network congestion, poor service management, or technical issues. Unfortunately, these problems can persist despite multiple complaints.
Many users have reported that JioAirFiber charges Rs. 50 without delivering any service or resolving the issue. This seems to be a recurring problem where customers are charged without receiving proper support.
JioAirFiber’s refund process has been criticized for inefficiency. Many users, like you, have had to submit bank details and account statements several times without seeing any progress. This repeated request indicates internal mismanagement in processing refunds.
JioAirFiber has been known to delay refunds even after order cancellations. Many customers report waiting months without receiving their payment, despite following up multiple times.