JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.
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JioAirFiber customer support often limits direct access to representatives. Many customers find it difficult to speak to a representative and are instead directed to automated systems, leading to frustration when issues are not resolved.
If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.
JioAirFiber and Jio Fiber customers often face long delays in resolving internet connectivity issues. Even after repeated complaints, many users report that their issues remain unresolved, with no meaningful action taken by customer support.
If you have been experiencing slow speeds for an extended period, you are entitled to request a refund. You can contact Jio customer care for a refund or consider discontinuing the service if the problem persists.
If JioAirFiber hasn’t processed your refund even after 6 months, consider escalating the issue by contacting Jio’s higher-level customer support, filing an official complaint, or seeking help from consumer protection forums.
JioAirFiber has been known to delay refunds even after order cancellations. Many customers report waiting months without receiving their payment, despite following up multiple times.
JioAirFiber’s refund process has been criticized for inefficiency. Many users, like you, have had to submit bank details and account statements several times without seeing any progress. This repeated request indicates internal mismanagement in processing refunds.
If your JioAirFiber account is suspended after payment, contact customer support immediately. If they are unhelpful or demand further payment, consider escalating the issue through consumer forums or legal channels.
If your issue remains unresolved after multiple complaints, you can file a complaint with the National Consumer Helpline. You can reach them through WhatsApp at +91 88000 01915, email at nch-ca@gov.in, or call 1800114000 or 1915. Typically, problems are addressed ...Read more