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Shiraverse Latest Questions

Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate my unresolved JioAirFiber or Jio Fiber complaint?

If JioAirFiber or Jio Fiber has not resolved your issue despite multiple complaints, you can escalate the issue by filing a complaint with the Consumer Court. You can contact the National Consumer Helpline through WhatsApp at +91 88000 01915, email ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if I keep getting new appointment dates but no engineer visits?

If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 4 Views
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Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why haven't I received my payment after canceling my JioAirFiber order 6 months ago?

JioAirFiber has been known to delay refunds even after order cancellations. Many customers report waiting months without receiving their payment, despite following up multiple times.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio Fiber
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if JioFiber or JioAirFiber continues to provide poor service despite complaints?

If your issue remains unresolved after multiple complaints, you can file a complaint with the National Consumer Helpline. You can reach them through WhatsApp at +91 88000 01915, email at nch-ca@gov.in, or call 1800114000 or 1915. Typically, problems are addressed ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 6 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Is it true that JioAirFiber asks for Rs. 1,000 with a promise to install the next day?

Some customers have reported that JioAirFiber asks for Rs. 1,000 with the promise of installation the next day, but often, the installation is delayed, and the service fails to meet expectations. Be cautious and check customer feedback before making payments.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 6 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if JioAirFiber suspends my account after payment?

If your JioAirFiber account is suspended after payment, contact customer support immediately. If they are unhelpful or demand further payment, consider escalating the issue through consumer forums or legal channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 30 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a rebate if my JioAirFiber connection has multiple unresolved tickets?

Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 7 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber demanding additional payment to restore my service after suspending my account?

This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 9 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if JioAirFiber is not refunding my security deposit after providing all necessary documents?

If JioAirFiber continues to delay the refund even after you have submitted all the required documents, it may be necessary to escalate the issue to a higher level within Jio or file a formal complaint with consumer forums.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio Fiber
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  • 5 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate issues related to JioAirFiber’s unfair policies and service failures?

To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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