Many users have reported that JioAirFiber charges Rs. 50 without delivering any service or resolving the issue. This seems to be a recurring problem where customers are charged without receiving proper support.
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If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more
Many customers describe JioAirFiber’s customer service as unhelpful and slow to resolve issues, often citing unresponsive representatives and unfair policies that do not address customer concerns, such as denying rebates for poor service.
JioAirFiber often requests alternate mobile numbers during escalations, but this has been criticized by customers who feel it’s unnecessary and does not lead to a resolution of their issues.
JioAirFiber customer support often limits direct access to representatives. Many customers find it difficult to speak to a representative and are instead directed to automated systems, leading to frustration when issues are not resolved.
JioAirFiber has been known to delay refunds even after order cancellations. Many customers report waiting months without receiving their payment, despite following up multiple times.
JioAirFiber customers often face delays in getting their security deposit refunded. Itβs common for refunds to take longer than expected, and many users report waiting over 40 days without receiving their money back.
Based on customer feedback, JioAirFiber has been described as a waste of money. Several users have complained about the service’s unreliability and lack of support from the customer care team.
To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more
If JioAirFiber continues to delay the refund even after you have submitted all the required documents, it may be necessary to escalate the issue to a higher level within Jio or file a formal complaint with consumer forums.