JioAirFiber has been known to delay refunds even after order cancellations. Many customers report waiting months without receiving their payment, despite following up multiple times.
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JioAirFiber has been criticized for not offering rebates, even when customers have multiple unresolved issues. Some representatives, like “Siddesh” in your case, may cite internal policies as reasons for denying rebates, which many customers find unfair.
Many users suggest looking for other internet service providers due to JioAirFiber’s unreliability and lack of proper customer care support. Researching local alternatives may provide a more satisfactory experience.
JioAirFiber customer service often repeats the same responses due to their lack of efficient resolution mechanisms. Many users report that they do not receive meaningful support or solutions.
JioAirFiber and Jio Fiber customers often face long delays in resolving internet connectivity issues. Even after repeated complaints, many users report that their issues remain unresolved, with no meaningful action taken by customer support.
This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more
If JioAirFiber or Jio Fiber is rescheduling appointments without sending an engineer to fix the problem, it indicates poor service management. You may need to escalate the issue by contacting higher-level customer support or filing a formal complaint.
If it’s been 6 months without receiving your refund, it’s crucial to escalate the issue with Jio’s higher authorities or file a formal complaint through consumer grievance channels.
JioAirFiber’s refund process has been criticized for inefficiency. Many users, like you, have had to submit bank details and account statements several times without seeing any progress. This repeated request indicates internal mismanagement in processing refunds.
If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.