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Shiraverse Latest Questions

Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why has my JioFiber internet speed been slow for the past 6 months?

JioFiber users often experience prolonged slow internet speeds, which could be due to network congestion, poor service management, or technical issues. Unfortunately, these problems can persist despite multiple complaints.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber demanding additional payment to restore my service after suspending my account?

This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a rebate if my JioAirFiber connection has multiple unresolved tickets?

Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 7 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Is JioAirFiber worth the money?

Based on customer feedback, JioAirFiber has been described as a waste of money. Several users have complained about the service’s unreliability and lack of support from the customer care team.

Customer CareInternet Service Providerjiojio airfiberJio Fiber
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  • 6 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Is there a better alternative to JioAirFiber for reliable internet service?

Many users suggest looking for other internet service providers due to JioAirFiber’s unreliability and lack of proper customer care support. Researching local alternatives may provide a more satisfactory experience.

Customer CareInternet Service Providerjiojio airfiberJio Fiber
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate my unresolved JioAirFiber or Jio Fiber complaint?

If JioAirFiber or Jio Fiber has not resolved your issue despite multiple complaints, you can escalate the issue by filing a complaint with the Consumer Court. You can contact the National Consumer Helpline through WhatsApp at +91 88000 01915, email ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 479 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why does JioAirFiber require me to submit bank details and account statements multiple times?

JioAirFiber’s refund process has been criticized for inefficiency. Many users, like you, have had to submit bank details and account statements several times without seeing any progress. This repeated request indicates internal mismanagement in processing refunds.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio Fiber
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Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why has my JioAirFiber security deposit not been refunded after 40 days?

JioAirFiber customers often face delays in getting their security deposit refunded. It’s common for refunds to take longer than expected, and many users report waiting over 40 days without receiving their money back.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio Fiber
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  • 4 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Internet & Telecom, Service Providers

What should I do if JioAirFiber’s service is poor and they refuse to offer compensation?

If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 5 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 2 years agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a refund if my JioFiber or JioAirFiber internet speed has been slow for 6 months?

If you have been experiencing slow speeds for an extended period, you are entitled to request a refund. You can contact Jio customer care for a refund or consider discontinuing the service if the problem persists.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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