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Shiraverse Latest Questions

Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I escalate issues related to JioAirFiber’s unfair policies and service failures?

To escalate JioAirFiber issues, you can file a formal complaint with the National Consumer Helpline at:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, sharing your experience on social media or consumer forums may help raise awareness and pressure the ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber’s customer service often described as "pathetic" and "unfair"?

Many customers describe JioAirFiber’s customer service as unhelpful and slow to resolve issues, often citing unresponsive representatives and unfair policies that do not address customer concerns, such as denying rebates for poor service.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Internet & Telecom, Service Providers

What should I do if JioAirFiber’s service is poor and they refuse to offer compensation?

If JioAirFiber provides poor service and refuses to compensate, document all unresolved tickets and interactions. You can escalate the issue by filing a complaint with the National Consumer Helpline or consider discontinuing the service.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Can I get a rebate if my JioAirFiber connection has multiple unresolved tickets?

Despite multiple open tickets, JioAirFiber often refuses to offer rebates. To push for a rebate, you may need to escalate the issue to higher authorities within Jio or file a formal complaint through consumer protection channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber refusing to provide a rebate despite multiple open service tickets?

JioAirFiber has been criticized for not offering rebates, even when customers have multiple unresolved issues. Some representatives, like “Siddesh” in your case, may cite internal policies as reasons for denying rebates, which many customers find unfair.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Where can I report JioAirFiber fraud or unresolved issues?

If you feel cheated by JioAirFiber, you can file a formal complaint with the National Consumer Helpline through the following channels:WhatsApp: +91 88000 01915 Email: nch-ca@gov.in Contact Number: 1800114000 or 1915Additionally, you can share your experience on social media to warn others ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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  • 8 Views
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

How can I avoid being a victim of JioAirFiber fraud?

Before subscribing to any JioAirFiber plans, research customer reviews and feedback. Avoid making large payments upfront if there are unresolved complaints, and ensure you have documented proof of payment. Be cautious if there are any service interruptions or unreasonable demands ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why is JioAirFiber demanding additional payment to restore my service after suspending my account?

This is likely an error or a fraudulent demand. If you’ve already paid for a service and JioAirFiber is asking for additional payment to restore it, this could be a violation of their service terms, and you should refuse to ...Read more

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

What should I do if JioAirFiber suspends my account after payment?

If your JioAirFiber account is suspended after payment, contact customer support immediately. If they are unhelpful or demand further payment, consider escalating the issue through consumer forums or legal channels.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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Answer
Raju Kumar
Raju Kumar
Asked: 10 months agoIn: Cable & Satellite Providers, Internet & Telecom, Service Providers

Why was my JioAirFiber account suspended after paying for an annual plan?

Some JioAirFiber users, like yourself, have reported account suspensions due to “system glitches” despite having paid for a full year’s plan. These suspensions are often unjustified and appear to be a result of internal errors.

Consumer ForumsCustomer CareInternet Service Providerjiojio airfiberJio FiberNational Consumer Helpline
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