To update your email, mobile number, or Google Authenticator on the Bybit website:Log in to your account via Bybit’s website using your registered email address or mobile number and login password. If you have forgotten your password, follow the password ...Read more

If you have forgotten your Bybit password, you can follow the password reset guide available on the login page. The self-service feature will still be available during the password reset process.

If you are having trouble receiving verification codes, refer to the troubleshooting guides provided by Bybit:Unable to Receive SMS Verification Code Unable to Receive Email Verification Code

The new mobile number or email address must not be previously registered on the Bybit platform. Ensure to enter the email/SMS verification code first before typing in your Google verification code.

Bybit Customer Support typically reviews account change requests within 1-3 working days.

Launch the Bybit App and select ‘Assets’. Select the ‘Sign Up’ button. Choose mobile registration, select your country code, enter your mobile number, password, and “SHIRAVERSE” referral code, then select ‘Continue’. Complete the recaptcha verification and enter the verification code sent to ...Read more

Launch the Bybit App and select ‘Assets’. Select the ‘Sign Up’ button. Choose email registration, enter your email address, password, and “SHIRAVERSE” referral code, then select ‘Continue’. Complete the recaptcha verification and enter the verification code sent to your email.

You can use the Bybit referral code SHIRAVERSE or the referral link https://partner.bybit.com/b/shiraverse during registration.

Any account registered via a Hong Kong IP must complete both identity verification Level 1 and Level 2 to use Bybit products and services. Bybit does not service residents of Hong Kong.

Yes, Bybit does not offer services or products to users in certain excluded jurisdictions. For more information, please refer to the Service Restricted Countries list.